Shipping policy
Order Processing: All orders are processed within 1–3 business days after payment confirmation. Weekends and public holidays may cause slight delays.
Delivery Time: Estimated delivery takes 7–14 business days depending on your location and local courier services. During peak seasons or high demand, delivery may take slightly longer.
Shipping Confirmation & Tracking: Once shipped, you’ll receive a tracking number to follow your package in real time.
Shipping Areas: We ship internationally to most countries. If your location is unavailable, you will be notified at checkout.
Damages or Issues: If your order arrives damaged or incomplete, contact our support team within 48 hours with photos, and we’ll arrange a replacement or solution.
Incorrect Address: Please ensure your shipping address is correct. Orders sent to the wrong address due to customer error cannot be guaranteed for replacement.